justvonna

faqs & policy’s

    • Payment

    • Shipping Information

    • Bracelet Sizing Information

    • Privacy Policy

    • Return Policy

    • Jewelry Care


    Payment top

    Paypal Verified: Paypal is secure payment system. Shop with confidence and pay instantly with your credit card, even without a paypal account!

    Solution Graphics


    To place your order just click: by the product and follow the simple instructions. This will take you to another page, and another page and maybe back again. You can always check your damage control where ever you are in the site just by clicking the view cart button. I accept PayPal, Visa, Master Card, American Express, Discover, money orders or a cashier's check. If you are paying through Paypal, please make sure you follow through to the end or your order will not register.
    If you are uncomfortable using my cart, please email me your phone number, I will get back to you as quickly as I can.
    contact me


    PLEASE DO NOT SEND YOUR CREDIT CARD INFORMATION IN AN EMAIL. I will not be responsible for any insecurity's this may have.

    Shipping Information top

    All orders over $150.00 are shipped free of charge, insurance included.

    All orders under $150.00 will be shipped USPS Priority Mail at the rate of $8.50, first class mail will be based on shipping zone and weight. 

    International Buyers:
    Payments to be made in US Dollars.
    You will be responsible for duties and/or fees according to custom regulations, your items will ship USPS air mail letter post.

    If you need your item Next day, I will gladly try and accommodate you, please make a notation with your order and your invoice will be updated.

    PLEASE DO NOT SEND CREDIT CARD INFORMATION VIA EMAIL.

    If you would like me to call you so you can submit your credit card over the phone, drop me a line and I will contact you.

    CONTACT ME

    If you would like to pay with a Money Order or Cashier's Check you will be able to make a notation in your shopping cart.

    Bracelet Sizing Information top

    All bracelets will be re sized to suit buyer for free, please allow a few days for extra ship time. Measure your wrist with a flexible tape measure just below the wrist bone, where you would place your wrist watch and measure it snug. Now add 1 - 1.25" It's that easy!
    As reference if you need to purchase a gift:

    • Petite -7 inches
    • Small - 7.25 inches
    • Medium -7.5 inches
    • Large -7.75 inches
    • X-Large -8.0 inches

    The average size...7.25 inches to 7.5 inches
    Please don't fret now, if you can't figure it out just drop me a line, I shall make sure you get the right fit.

    Privacy Policy top

    We are committed to protecting your privacy. The information we collect:

    • the domain name of visitors to our Web page
    • the e-mail addresses of those who purchase our product
    • the e-mail addresses of those who communicate with us via e-mail
    • aggregate information on what pages our customers access or visit
    • rest assured that we do to sell, rent or distribute this information in anyway to other organizations.

    This information is retained and compiled to help us maintain a user friendly environment to shop. We welcomes visitors to share information or email us, you need not disclose any personal information in order to gain access to any part of our site. This website is family safe.

    Return Policy top

    Happy customers always come back.

    All items purchased through this website come with an unconditional 100% satisfaction guarantee. I will refund your payment, minus the shipping fees back to me.  If you are unhappy with your purchase, please contact me immediately upon receipt of your item, all issues can be resolved and remember no question is a silly one.

    If you need your item shipped next day, contact me: your invoice will be adjusted. I will gladly go out of my way to help you if I am able. My jewelry is all designed by me and all findings incorporated in my designs are handpicked by me, or purchased from the best dealers around.

    Handcrafted Jewelry Design to me is an Art Form that cannot be duplicated!

    Jewelry Care top

    The best way I try to keep my jewelry happy is to just store it in a cool dry area, and once in a while give it a good wipe with a silver polish cloth, cleaners and dips will dull the finish of the Sterling Silver.

    Try not wear your jewelry while doing dishes, cleaning the house, swimming in the pool, taking a shower or forgetting it is in your pocket and you find it in the washing machine.

    Pearls, I have gently cleaned with a non sulfate soap. The wire on your bracelet will stretch a tad if you wear it every day, (guesstimate) (6 months) drop me a line. I will re-string it for you for a $7.00 fee, which includes shipping first class mail back to you.

    STRETCH BRACELETS
    To keep your bracelet in tip-top shape, roll the beads over your wrist, stretching the elastic as little as possible.


    Your stretch bracelets are being exposed to chemicals that are breaking down the elastic over time if you never take then off... from shampoo and soaps in the shower, hair sprays, perfume, body lotions, and sunscreen these chemicals will eventually help break down and weaken the elastic over time causing your bracelet to snap. Trust me you will gasp and possibly like Humpty Dumpty never find all the pieces to put it back together again.

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